Discussions via conference calls enable collective decisions to be made in real time regardless of the country that each individual decision maker is in. You need to encourage proper use of this 'tool' so that it improves productivity and does not become just another type of unstructured and unproductive meeting. In this eBook you will learn: why conference calls present problems that normal telephone calls do not, what advance planning you can undertake to get the most out of each call, why published guidelines can dramatically improve everyone's experience of conference calls, why each call needs a simple agenda and what information it should contain, and the advantages of having a named facilitator with clearly defined responsibilities.
I have recommended it before and will continue to refer people to this book in the future. See the full list of Communication Skills eBooks, templates and checklists available for free download right now. Ollie Lorrimer Danforth Ltd. Gerard Cohen Activa Group. What are conference calls? When are conference calls used? What are the technical issues affecting conference calls? What are the human factor issues affecting conference calls? How conference calls can affect your productivity? Why you may need to adapt your communication style?
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