Then I noticed twelve unauthorized transactions and opened a dispute claim. I put in the leg work and submitted a dispute packet as directed that included all supporting documents like a police report, correspondence with other parties and banking institutions that were involved, and a detailed dispute letter. Well, in the end it did not go in my favor and lost hundreds of dollars. The unfavorable dispute ordeal made me divide to change my direct deposit from GO2Bank to my other checking account.
I later realized that the GO2Bank secured credit card payments could only be made from the checking account. This makes making the monthly credit card payments challenging. I am still in limbo about closing my accounts with GO2Bank but hesitant for it may influence my already low credit score.
I thought using GO2Bank banking services was going to help me to improve my credit score but so far it does not seem as such. Hi Kamuela, thanks for taking the time to leave a review. It saddens us to hear about the experience you had with our product and services.
Allow us to make things right by chatting with our customer support team at www. Thank you! Getting my money switched was frustrating and confusing, but it worked out in the end. I originally gave it 1 star due to the frustration, but it all fixed itself in the end. They are never listed. I think if there is a way to fix it.
It would help customers out so much. One more small critique is I liked the simplicity of the GoBank app home page. Hello, thank you for your rating. We apologize for all the trouble you've experienced.
Your feedback matters to us as we strive harder to satisfy your banking needs. Have you tried searching these banks directly on the GO2bank app? You may visit www.
As of the moment, transferring funds from GoBank to GO2bank is not available. You can only transfer money to your GO2bank account from another bank. Should you need further assistance, you may log into your account online at www. The following data may be used to track you across apps and websites owned by other companies:. The following data may be collected and linked to your identity:. The following data may be collected but it is not linked to your identity:.
Privacy practices may vary, for example, based on the features you use or your age. Learn More. With Family Sharing set up, up to six family members can use this app. App Store Preview. Screenshots iPhone iPad.
Nov 17, Version 1. Ratings and Reviews. App Privacy. Information Seller Green Dot Corporation. Size Link a bank account and transfer money to your GO2bank account 7. Online access, mobile number verification via text message and identity verification including SSN are required to open and use your account.
Mobile number verification, email address verification and mobile app are required to access all features. Activated, chip-enabled debit card required to purchase eGift Cards. Active GO2bank account required to receive eGift Cards. Activated, chip-enabled debit card and opt-in required. We require immediate payment of each overdraft and overdraft fee. Overdrafts paid at our discretion, and we do not guarantee that we will authorize and pay any transaction.
Fees on your primary deposit account may reduce earnings on your savings account. APY may change before or after you open an account. The average national savings account interest rate of 0. National rates are calculated based on a simple average of rates paid uses annual percentage yield by all insured depository institutions and branches for which data are available.
See app for free ATM locations. ATM limits apply. Retail service fee and limits apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period. The name and Social Security number on file with your employer or benefits provider must match your GO2bank account exactly or we will decline your deposit. Activated, chip-enabled debit card required to use Ingo Money check cashing service. Limits apply. Approval usually takes 3 to 5 minutes but can take up to one hour.
All checks are subject to approval for funding in Ingo Money's sole discretion. Fees apply for approved Money in Minutes transactions funded to your account.
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